Privacy Policy

This Privacy Policy explains how TradeGPT (“TradeGPT”, “we”, “us”) collects, uses, shares, and protects information when you use the TradeGPT iPhone app and related services (the “Service”). Operating address: India.

1. Information we collect

• Chart uploads (User Content — photos / chart images), images you submit for analysis. Used solely for App Functionality (generating the AI chart analysis you requested). Transmitted to our AI inference provider for the duration of the request only, not retained on our servers, not linked to your identity, and not used to track you across other apps or websites.
• Preferences, markets and trading style you select to personalize results.
• On-device storage, your analysis history, saved chart images, and preferences are stored only on your device in the app's local storage. There are no user accounts and we do not host this data on a server.
• Operational request logs, basic technical metadata (timestamps, error codes) needed to deliver the request and prevent abuse. No analytics or crash-reporting SDK is bundled in the app.
• Purchase data, subscription status received from Apple for the weekly or annual TradeGPT Pro plan. We never see your card or full Apple ID.

2. Apple App Privacy categories

Consistent with the app's privacy manifest (PrivacyInfo.xcprivacy,NSPrivacyTracking = false) and the App Store nutrition label, TradeGPT declares the following:

• User Content — Photos or Videos (chart images): collected for App Functionality only. Not linked to your identity. Not used to track you.
• Purchases — Purchase History: subscription entitlement status received from Apple/RevenueCat for App Functionality. Not linked to your identity. Not used to track you.

The app has no user accounts and bundles no analytics or crash-reporting SDK. Chart images you submit are transmitted to our AI inference provider transiently for app functionality only. They are not linked to your identity for advertising and are not used to train any third-party public AI models.

We do not use your data for tracking across other companies’ apps or websites.

3. How we use information

• Provide the AI chart-analysis service you request.
• Personalize results based on your stated preferences.
• Operate, maintain, secure, and improve the Service.
• Process subscriptions through Apple's App Store.
• Comply with legal obligations and enforce our Terms.

4. Legal bases (EEA / UK users)

• Contract, to provide the Service you signed up for.
• Legitimate interests, security, fraud prevention, product improvement.
• Consent, for any optional features that require it (you can withdraw at any time).
• Legal obligation, to respond to lawful requests.

5. Subprocessors we use

We rely on a small number of vetted providers under written data-processing agreements:

• Apple Inc., App Store distribution and subscription billing.
• RevenueCat, Inc., manages subscription entitlements and Apple purchase receipts. Receives Apple transaction identifiers and anonymous app user IDs, not card data or your Apple ID.
• Cloudflare, Inc., application hosting, CDN, and DDoS protection.
• Rork / toolkit AI gateway, the inference proxy that routes chart-analysis requests to the model providers below under enterprise terms.
• Google LLC, Gemini model inference on submitted chart images (primary provider). Inputs are sent under enterprise/API terms and are not used to train their public models.
• OpenAI, L.L.C., model inference on submitted chart images (fallback provider). Inputs are sent under enterprise/API terms and are not used to train their public models.

This list is updated when we add or change providers.

6. Sharing

We do not sell or “share” your personal information for cross-context behavioral advertising as defined under the CCPA/CPRA. We disclose data only to the subprocessors above, to comply with law, or to protect our rights, users, and the Service.

7. International transfers

Our providers may process data in the United States and other countries. Where required, we rely on Standard Contractual Clauses or equivalent safeguards for transfers outside the EEA/UK.

8. Retention

• Chart uploads, processed transiently by the AI inference provider for the duration of the request and not retained on our servers. Any saved copies appear only in the on-device History and you can delete them in the app at any time.
• On-device data (History, saved images, preferences), kept on your device until you delete the app or clear it from within the app. We do not have a copy.
• Operational request logs, basic technical metadata kept briefly (typically up to 30 days) for abuse prevention and service reliability, then deleted.
• Purchase records handled by Apple and RevenueCat under their own retention terms.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your data (“right to erasure”).
• Restrict or object to processing.
• Receive a portable copy of your data.
• Withdraw consent at any time where processing relies on consent.
• Lodge a complaint with your local data protection authority.

California residents: you have rights under the CCPA/CPRA, including the right to know, delete, correct, and limit use of sensitive personal information. We do not sell or share personal information.

To exercise any of these rights, email support@tradegptchart.com. We respond within the timeframe required by applicable law.

10. Security

We use encryption in transit (TLS) for all requests between the app and our inference gateway, scoped access controls, and routine review of our providers. On-device data is protected by iOS data protection. No service can guarantee absolute security.

11. Children

TradeGPT is not directed to children under 13 (under 16 in the EEA/UK). We do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

12. Changes

We may update this Policy. Material changes will be announced in-app or by email. The “Last updated” date above reflects the current version.

13. Contact

Privacy questions: support@tradegptchart.com
General support: support@tradegptchart.com
Postal: TradeGPT, India

14. Region-specific rights

European Economic Area & United Kingdom (GDPR / UK GDPR)

You can lodge a complaint with your local supervisory authority (in the UK, the ICO at ico.org.uk). Our legal bases are listed in section 4. International transfers rely on Standard Contractual Clauses (SCCs) or the UK IDTA / UK Addendum where required.

California (CCPA / CPRA)

California residents have the right to know, delete, correct, and limit the use of sensitive personal information, and a right to non-discrimination. We do not sell or share personal information for cross-context behavioral advertising. To submit a verifiable consumer request, email support@tradegptchart.com.

Canada (PIPEDA)

Canadian users may contact us to access or correct their personal information, and may complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) if a concern is unresolved.

Australia (Privacy Act / APPs)

We handle personal information in line with the Australian Privacy Principles. Complaints can be made to the OAIC (oaic.gov.au) after first contacting us.

India (DPDP Act 2023)

Indian users may exercise rights to access, correction, completion, updating, erasure, grievance redressal, and nomination under the Digital Personal Data Protection Act, 2023. Our Grievance Officer can be reached at support@tradegptchart.com. If unresolved, you may approach the Data Protection Board of India.

Children

TradeGPT is not directed to children under 13 (COPPA, US), under 16 (EEA/UK), or under 18 (India DPDP). We do not knowingly collect data from minors in these brackets.